“Good manners are made up of petty sacrifices”
- Ralph Waldo Emerson
I believed that good attitude and proper etiquette are one of the major components to be a successful real estate agent. These characteristics are not only for an agent but for all human being as well. Focusing on one subject only, these traits will surely help and benefit the professional agents to have a smooth transaction and build a harmonious relationship towards his possible clients who are willing to invest some of their money to real estate property in the Philippines, and also to their fellow real estate professionals.
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| source: images.property24.com.ph |
I want to share these practical tips for us to maintain an environment where respect and professionalism are well practiced.
- Respect
Being respected by others is our ultimate goal, right? Whatever situations you are right now, we deserve respect even if you are a broker, consultant or appraiser. As what the golden rule says, treat others as you would like them to treat you. Of course, we will meet different clients as we go along in our journey but always take into considerations our own differences. It could be our culture, beliefs, religion and especially others opinion. Always present ideas to your client in a professional manner and never use words that they don’t probably understand to avoid conflict.
- Punctuality
Punctuality could also be means of doing your transactions in a timely fashion, be on time with your scheduled meetings and property viewing as well. Considering all of these has a great impact with your client. Why? It only means that you are mindful enough because you meet the deadlines and you can respond to their concerns effectively and lastly making your clients feel like they are your priorities. If there will be changes on the schedules, make sure that you tell the concerned people about the delays or the cancellation of the appointment ahead of time.
- Professionalism
It is very important especially if you are dealing with high-end people to be professional at all times, in everything you do. In terms of providing information’s, you should share what you know rather than what you think. Do not over promise, only present what is deliverable and doable when setting expectations. Talk to them that they have to direct their questions and inquiries to the respective representatives. Another thing is when making a phone call, always start with introducing yourself and the company you belong. And lastly, always dress professionally when meeting them.
